Service Manager - Chaudière-Appalaches

Salary :

Activity area : Construction and engineering, Industrial and manufacturing

Post category : Executive search

Province : Quebec

Region : Quebec and surroundings

Recruiter : Jordan Licki

Contact us : jlicki@st-amour.com

Job description :

For our customer in the industrial equipment / construction sector, we are looking for service manager who will be managing the after-sales service workflow, ensuring compliance with standards, policies, and operational practices. Responsibilities include preparing accurate quotes, monitoring revenue and expenses, and conducting on-site inspections to resolve technical issues. The manager also oversees employees, evaluates their performance, and develops and manages the annual budget.

Skills and qualifications :

Required Experience:

• 5-7 years of progressive experience in service and management, including 3 years in the heavy equipment industry.
• Commitment to workplace health and safety.
• Proven ability to organize work, set priorities, and deliver exceptional customer service.

Key Qualifications:

• Effective communication with clients and employees.
• Ability to work on or around heavy equipment.
• Proficiency with computer systems and productivity tools.
• Strong critical thinking and problem-solving skills.